Terms of use for the comrce Hub

§ 1 Subject matter of contract, conclusion of contract, provider

(1) The subject of this contract is the provision of various functions in the comrce Hub to the user for a limited period of time, as described in more detail below.

(2) The contract is concluded with the provider:
‍comrce GmbH
Arolser Strasse 10
34477 Twistetal
‍The complete legal notice data can be found at https://www.comrce.io/rechtliches/impressum

(3) These terms of use apply exclusively to entrepreneurs within the meaning of Art. 14 BGB. The inclusion of deviating conditions by users is hereby expressly rejected.

§ 2 Definitions of terms

(1) Comrce Hub: The platform at https://app.comrce.io

‍(2) Single sign-on: enables a user to log on once with the access data for the comrce Hub for various other tool providers.

(3) users: are exclusively entrepreneurs within the meaning of Section 14 BGB, i.e. a natural or legal person or a partnership with legal capacity which, when concluding a legal transaction, acts in the exercise of its commercial or independent professional activity.

(4) BGB: civil code, https://www.gesetze-im-internet.de/bgb/

§ 3 Contractual Services

(1) Single sign-on authentication is provided to registered users. With their username and password, users can log in to all services connected to the comrce Hub without having to log in or register separately again. The use of a connected service may require the provision of further data. These can either be accessed directly via the comrce Hub or must be entered directly in the service.

(2) Other benefits or services in the comrce Hub may be made available at the provider's discretion. There is no right to provide certain services or functions.

(3) A specific availability of the comrce Hub is not guaranteed or promised. The provider will make every effort to have maintenance work carried out at times with few visitors.

(4) These terms of use are not subject to paid services provided by the provider via the comrce Hub. A separate contract must be concluded for this purpose.

§ 4 Registration and use

(1) Only persons of legal age are entitled to use the comrce Hub.

(2) Free registration is required to use the comrce Hub. Successful registration does not automatically result in access to the comrce Hub being granted. In the registration process, the user must enter a freely selectable login name, their first and last name, their email address and a secure password of their own choice that complies with the password policy.

(2) He will then receive a verification email to his e-mail address with a link valid for a limited period of time. To complete the registration process, this verification link must be clicked within the validity period. Access to the comrce Hub is then activated.

(3) After successful registration, the user can log on to the comrce Hub and use the available functions.

§ 5 User obligations

(1) By registering for the comrce Hub, the user confirms that he is acting as an entrepreneur within the meaning of Section 14 BGB.

(2) The user is obliged to provide his e-mail address and any other required data retrieved through input masks completely and correctly for his user account. Without the correct and complete entry of the following data, full use of the services that can be used with a user account is only possible to a limited extentLich.

(3) The user will keep his password secret and will not allow third parties to access the comrce Hub or otherwise use his login details. He will protect his user account from access by third parties with appropriate and reasonable measures (e.g. 2FA). Any use of the comrce Hub with the user's login details and any other use of his login data is attributed to the user.

(4) The user is obliged to keep data stored in the user account up to date.

§ 6 Costs

(1) There are no costs for using the comrce Hub within the contractual scope of services described under § 3.

(2) This does not affect any costs arising from contractual relationships with the respective tool providers.

(3) With regard to the use of paid services in the comrce Hub, reference is made to the contract that may have been concluded separately.

§ 7 Duration, termination

(1) The contractual relationship begins when the contract is concluded and is concluded for an indefinite period of time.

(2) The contractual relationship can be concluded by the customer with a notice period of one working day, by the provider with a period of four weeks to the end of a monthNats be properly terminated. The notice of termination must be in writing.

(3) The extraordinary termination remainst unaffected.

(4) The customer's termination in accordance with paragraph (2) may also be explained by the customer ordering the deletion of the account from his customer account by means of a corresponding statement.

§ 8 Obligations upon and after termination of the contract

(1) Upon termination of the contractual relationship, the customer is obliged to download the data stored by him to his area of responsibility using the export function, to store it securely and to check whether the export is valid.

(2) In the event of termination of the contract by the customer, the customer must ensure that the export of to complete data before the cancellation is declared.

(3) In the event of termination of the contract by the provider, the stored data will be deleted by the provider three (3) weeks after termination of the contractual relationship.

§ 9 Confidentiality

(1) Information to be kept confidential is the information expressly described as confidential by the information-providing contractual partner and information whose confidentiality is clear from the circumstances of the transfer.There is no confidential information available insofar as the contractual partner receiving the information proves that it:

were known or generally available to him before the date of receipt;

known to the public before the date of receipt orit was generally available;

known to the public after the date of receipt or generally available were without that the contracting party receiving the information is responsible for this.

(2) The contracting parties will remain silent about all confidential information that has come to their knowledge within the framework of this contractual relationship Retain or use them only with the prior written consent of the other contracting party — for whatever purpose.

(3) Public EClarifications of cooperation by the contractual partners will only be made by prior mutual agreement.

(4) The obligationProvisions in accordance with paragraph 2 also exist for an indefinite period of time beyond the end of the contract, for as long as there is an exception under paragraph. 1 is not proven.

§ 10 Data protection

(1) The provider collects and processes the customer's data required to initiate and process the contract. More details can be found in the data protection information at https://www.comrce.io/rechtliches/datenschutz.

(2) If there is an order processing relationship between the parties, the parties conclude a separate contract for order processing, which meets the requirements of Article 28 GDPR.

§ 11 Liability

(1) The provider is liable to the customer if he suffers damage as a result of the use of the services provided free of charge in the comrce Hub due to intent or gross negligence on the part of the provider.

(2) The provider's liability for damages (§ 536a BGB) for defects existing at the time of conclusion of the contract is excluded.

(3) Liability under the Product Liability Act remains unaffected.

(4) Otherwise, the liability of the provider is excluded.

§ 12 Force majeure

None of the contractual partners is obliged to fulfill the contractual obligations in the event of and for the duration of force majeure. In particular, the following circumstances are considered force majeure in this sense:

Fire/explosion/flood for which the contractual partner is not responsible,

war, mutiny, blockage, embargo,

over 6 weeks onongoing industrial action not culpably brought about by the contracting party,

Internet technical problems that cannot be influenced by a contractual partner; this does not apply if and insofar as the provider also offers the telecommunications service,

pandemics.

Each contract partner has the other person about the entry In case of force majeure, immediately in writingto inform ch.

§ 13 Reservation of amendment

(1) The provider reserves the right to change these terms of use at any time without giving reasons, unless it is not reasonable for the customer. The provider will notify the customer of changes to the terms of use in good time. If the customer does not object to the validity of the new terms and conditions within six weeks of notification, the amended terms of use are considered accepted by the customer. In the notification, the provider will inform the customer of his right of objection and the significance of the objection period.

(2) The provider also reserves the right to change these terms of use(a) if the change is only beneficial to the customer;(b) if the change is purely technical or procedural, unless they have significant effects on the customer;(c) insofar as the The provider is obliged to ensure that the contractual provisions comply with applicable law, in particular if the applicable legal situation changes; (d) insofar as the provider complies with a court judgment or an authority decision directed against itself; or(e) insofar as the provider introduces additional, completely new services, services or service elements that a service provider providesThe terms and conditions must be included, unless the previous user relationship between usd adversely changes as a resultt.

(3) The provider will inform about such changes to the terms of use in text form.

§ 14 Choice of Law, Written Form, Place of Jurisdiction

(1) German substantive law applies to the contractual relationship to the exclusion of UN sales law.

(2) The place of fulfilment for the services is the provider's registered office.

(3) If the customer is a merchant, legal entity or special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is the provider's place of business. The same applies if the customer has no general place of jurisdiction in Germany or the EU or if the place of residence or habitual residence is unknown at the time the action is brought. The right to also appeal to the court at another legal place of jurisdiction remains unaffectedHrt.

Status: 02/2026